Legal
Our vast experience with the legal sector has ensured a service which is personalized and adheres to the strict requirements of the legal sector. Our team of dedicated secretaries work as if they were sitting in the next room of where you dictate, with the only exception of them not being able to do the filling and the post. Transcription is carried out directly onto the customer templates while ensuring all the relevant standards are met. The work is then quality checked and returned to the customers while keeping to the Service Level Agreements and Turn Around Times as agreed.
Tranzcript provides dedicated legal secretaries to:
- Solicitors
- Barristers
- Legal Firms
- Legal Experts
With our TSecretary the possibilities are endless. The secretaries are fully trained and qualified to perform a range of duties including:
- Legal Transcription
- Time Recording and Billing
- Legal Research
- Legal Coding
- Form Filling
- Use of client’s case management system
- Ability to print directly on client’s printer
We are so confident that this model will work for you that we offer a 14 day free trial. If you are happy stay with us if not then there are no strings attached you just walk away.
- Arranged on request, training and IT setup required from client
- IT setup required from client
Service Capabilities
- Transcription
- Document Preparation from Templates
- Contract Documents Editing and Formatting
- Time Tracking
- Research
- Coding
Pay as you go services:
Tranzcript provides fast and cost effective pay as you go services for this sector.
Please email us at sales@tranzcript.co.uk or call our local rate number 0845 224 9465 for further information.
Advantages
We provide permanently dedicated staff to all our clients. As a result the customer gains consistency, flexibility and peace of mind in terms of service. A typical cost saving of approximately 50% is achieved in the BPO sector (basic services) while maintaining or increasing the productivity levels.
Flexibility
Our aim is to provide the maximum flexibility to our clients. This could include additional ad-hoc services, over-time by our staff and flexibility of working through the holidays. These services can be made available to our clients as and when they are required
Cost Effectiveness
We aim to reduce the costs of our clients by a fraction of what they originally incur. In most cases this could mean a reduction by approximately 50%. To find out how we can save you money please contact our sales team.
High Efficiency
We aim to provide high efficiency together with increased productivity. This is achieved by hiring the appropriate, efficient and dedicated staff at our off-shore branches. Profiles of the staff are made available to our clients for them to select the staff of their choice and needs.
Tailor Made Services
To cater to all the needs of our clients we also provide tailor made services. Please contact our sales team to find out how we could suit your needs
Unique Concept
We pride ourselves for developing an unmatched concept which is hardly practised by any of our competitors. Tranzcript was formed by professionals of the industry, whom we provide services to. The end result is the service model which works best for them and now for all our customers. Tranzcript does not believe in a pool of staff which switch every time the customer submits a job. We provide dedicated staff for almost all the areas we cover, so you are assured of the same level of service every time.
Customer Focused Services
We provide permanently dedicated staff to all our clients. As a result the customer gains consistency, flexibility and peace of mind in terms of service. We encourage a good working relationship between our clients and the staff to create a scenario where the client feels that the staff is placed in their own offices. This also gives our staff the opportunity to get accustomed to the work style of our client.